Book an Appointment
Thank you for being here. We look forward to working with you!
Need help finding the right therapist? We offer Client-Therapist Match Consultations. Book below or email Kathy, our Clinical Coordinator, at coordinator@shivaniwells.com
Please note the following updates:
Breaking News: As of December 20th, 2024, all counselling and psychotherapy services with RCCs are GST exempt. We are no longer charging GST on any of our counselling services.
If you’d like to be added to the waitlist for reduced-cost counselling with our Graduate Intern Counsellor, Rahel Claman please email Kathy, our Clinical Coordinator, at coordinator@shivaniwells.com
We offer direct billing with the Crime Victims Assistance Program (CVAP) and ICBC.
Vanessa Coady, RCC, is currently not accepting new clients.
Shivani Wells-Shaw has a waitlist. Please email coordinator@shivaniwells.com if you’d like to be added to the waitlist.
Katrina Kaiser, MSW is accepting new clients for individual therapy and CVAP counselling online and in-person.
Please email your therapist directly if you feel unwell, regardless of the severity of symptoms, or if you have tested positive for Covid within 10 days of your appointment. Your therapist may request that you reschedule or switch to a virtual appointment. Thank you for doing your part to keep our team safe and healthy.
Cancellation Policy: Appointments rescheduled or canceled within 48 hours of the appointment time result in a 50% session fee, and within 24 hours of the appointment time result in a 100% session fee.
Welcome to our online booking page
Client-Therapist Match Consultation
Finding the right therapist can feel overwhelming. Our Clinical Coordinator is here to help! During this complimentary video consultation, our goal is to understand your needs and preferences and to match you with the right therapist on our team. Once you've been referred to a therapist, you can have a complimentary phone consultation with them to ensure it feels like a good fit before booking.
Free 15-Minute Phone Consultation
Wondering if a therapist on our team is the right fit for you? You can now book online for a complementary 15-minute phone consultation to discuss your goals, the therapist's approach, ask questions, and see if it feels like a match. If you don't see a time that works for you, email the therapist directly at [the therapist's first name]@shivaniwells.com to ask if they can accommodate a different time. If you're not sure where to start and would like support with getting matched with a therapist on our team, you can book a Client-Therapy Matching Consultation with our Clinical Coordinator via our online booking page or by emailing Kathy at coordinator@shivaniwells.com
Therapy with a Graduate Intern Counsellor
These reduced-rate sessions are provided by Graduate Intern Counsellors who are completing their Master's-level practicums under the direct supervision of Shivani Wells-Shaw. Graduate Interns provide supportive counselling to clients with a wide range of issues and concerns with a high degree of empathy and compassion, and share the values of our clinic. They are committed to growth and learning, are aware of the most up-to-date research on evidence-based practices and transfer this knowledge to their work with clients. These sessions provide a space where you can feel seen and heard, gain perspective on your experience, learn healthy coping skills, and explore your thoughts, emotions, and behaviours. Sessions can take place online or in person at our office in Downtown Vancouver. Sessions with a Graduate Intern are not covered by extended health benefits.
Therapy with a Registered Clinical Counsellor
Our Registered Clinical Counsellors provide individual counselling for adults and adolescents of all cultural backgrounds, genders, and orientations and support clients with trauma-related symptoms and a variety of other issues. Our therapists are trained in various evidence-based approaches, and sessions will include therapeutic approaches unique to your counsellor. These may include Eye Movement Desensitization and Reprocessing (EMDR), Somatic Experiencing (SE), Internal Family Systems (IFS), Emotionally Focused Therapy, Narrative Therapy, Adlerian Therapy, Solution-Focused Therapy, Mindfulness-based Therapy, Dialectical Behavioural Therapy (DBT), Acceptance and Commitment Therapy (ACT), Cognitive Behavioural Therapy (CBT), Clinical Hypnosis, and more.
Crime Victim Assistance Program (CVAP) Counselling
These sessions are for clients who have an approved CVAP claim and have been awarded counselling benefits. The therapist does direct billing and clients are charged the balance of our fee + GST.
ICBC Counselling
If you've been affected by a motor vehicle accident, ICBC provides pre-approved coverage for twelve counselling sessions to customers within the first 12 weeks from the date of the crash. These sessions focus on rehabilitation, processing the emotional impacts of the accident, and reaching functional goals. We do direct billing to ICBC, and clients are charged $20 per session. If you require additional treatment beyond the 12-week early access period, your therapist will submit a treatment plan to ICBC and request additional sessions on your behalf, although a doctor's recommendation is also typically required.
Clinical Case Consultation
Clinical Case Consultation is for therapists looking to deepen their intervention skills, refine case conceptualization, and navigate complex cases. It is a collaborative space in which to strengthen clinical confidence, address ethical considerations, and refine therapeutic approaches. These sessions foster professional growth, reduce isolation, and support the delivery of high-quality client care.
Our founder, Shivani Wells-Shaw, draws on her experience as a clinical supervisor for Master's level practicum student at Adler University, Yorkville University, and City University, as well as her role as Clinical Director of the practice, where she offers ongoing case consultation for her team. She integrates EMDR, parts work, and somatic interventions, helping clinicians expand their skill sets and apply these modalities effectively.
These sessions are not intended to be formal supervision for graduate students, nor do they count toward continuing education credits or training certification.
Need Help? Coordinator@shivaniwells.com